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Case Studies
Discover how businesses are transforming their customer service with Omniduck.
StyleHub Fashion|E-commerce
E-Commerce Fashion Brand Increases Sales by 45%
Results
- 45% increase in conversion rate
- 60% reduction in cart abandonment
- 24/7 automated product recommendations
- 3x faster response to customer inquiries
TechMart Electronics|E-commerce
Electronics Retailer Transforms Customer Support
Results
- 70% of support tickets resolved automatically
- 50% reduction in support costs
- 95% customer satisfaction rate
- Instant product troubleshooting via AI
CloudFlow Solutions|Omnichannel Support
SaaS Company Scales Global Support Operations
Results
- Support for 15+ languages simultaneously
- 40% faster ticket resolution
- 24/7 global coverage with AI
- 85% first-contact resolution rate
MediCare Plus|Omnichannel Support
Healthcare Provider Enhances Patient Communication
Results
- 90% reduction in phone wait times
- Automated appointment scheduling
- HIPAA-compliant secure messaging
- 99% patient satisfaction score