Product Updates

We've enhanced our AI capabilities to provide smarter response suggestions based on conversation context and customer history.

You can now connect your Instagram business account directly to Omniduck and manage all your DMs and comments in one place.

Our new analytics dashboard provides deeper insights into customer interactions, agent performance, and conversation trends.

We're excited to announce the launch of our mobile app for iOS and Android, allowing you to manage customer conversations on the go.

Create automated workflows to route conversations, assign tasks, and trigger actions based on specific conditions.